In the current low interest rate environment fraudsters are seizing the opportunity to take advantage of people by offering high interest returns on various investments particularly crypto-currency. Fraudsters can be very convincing, they may have created a professional and legitimate looking company website, but please always #Takefive when considering investing your money and remember, if it’s too good to be true it probably is.
Common investment scams
Fraudsters target victims in several different ways so please always remain vigilant to prevent yourself becoming a victim of investments scams. Two common ways we have seen people become a victim of an investment scam in the current low interest rate environment are:
- Fraudsters are posing as legitimate firms and offering high interest returns. People fall victim to these scams when they are researching products with better returns; such as investments, bonds & bitcoin, they come across the fraudulent company online and invest their money with them.
- Fraudsters contact people offering an investment opportunity by telephone call, text message, email, letter or home visit. Often the fraudster will put you under pressure to commit to the investment opportunity quickly.
What to look out for
- The fraudster usually pressurises you into acting quickly and without thinking.
- The fraudster instructs you to make an urgent payment.
- The fraudster sends you a text message with a link to their fake website.
- The fraudster may promise an insurance or protection, saying your capital will be protected.
What you can do
Please always #takefive before investing your money into a new investment opportunity, some things you can do to check it the company you are investing with are legitimate are:
We encourage you to Take Five by following the below steps:
- Never disclose security details, such as your PIN or full banking password
- Don’t assume an email or phone call is authentic
- Don’t be rushed – a genuine organisation won’t mind waiting
- Listen to your instincts – you know if something doesn’t feel right
- Stay in control – don’t panic or make a decision you’ll regret.
If you get a suspicious call or email, especially after sending a tweet to us, or if you notice any suspicious activity:
- Terminate the call without providing any personal details or financial information.
- Do not respond to or click on any links in suspicious texts or emails.
- Never provide your full banking PIN to anyone.
- Report your concerns to firstname.lastname@example.org (include the phone number, a screenshot of the text if possible, or forward the email).
You can also contact us on one of the emergency numbers below (do not use a phone number given to you in the text or email as this could be fake):
Freephone (Personal accounts): 0800 121 7790 (24 hours, 7 days a week).
Freephone (Business accounts): 0800 032 1288 (24 hours, 7 days a week).
365 Online: 0345 7 365 555
Business Online: 0345 309 8123
365 Online: 0345 7 365 333
Business Online: 0345 309 8124
Republic of Ireland
365 Online: 1890 365 200/ 0818 365 365
Business Online: 1890 818 265
365 Online: +44 345 7365 555
Business Online: +353 1 440 6445
365 Opening hours: Monday-Friday: 8am-8pm, Saturday: 9am-5pm, Bank and Public holidays: 10am-5pm, Sunday: Closed.
Business Online Opening hours: Monday-Friday 8am-6pm. Closed Saturday, Sunday, Bank and Public holidays.
If we need to contact you about a potential fraud on your account, we will do this via a secure channel including, but not limited to, SMS or email.