Getting set up on 365 digital and phone is now easier than ever before.
Get set up in four simple steps:
Step 1: Call us on 03456 006 552. You will need an active current account to register. Have your account number to hand.
Step 2: Answer some simple questions relating to you and your account to verify your identity
Step 3: Set up your PIN. Our agents will tell you how to set up your own unique PIN and will then give you your user ID and register your mobile phone for security codes; this is important for online activities such as setting up and authenticating payees.
Step 4: You can then then log in to 365online.com or download our app and start banking online straight away!
Lines open Mon – Fri 8am to 8pm, Saturday 9am – 5pm and Bank Holidays 10am – 5pm.