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Lending Standards Board


Bank of Ireland UK adheres to the Standards of Lending Practice which are monitored and enforced by the Lending Standards Board. A copy of the Statement of Lender and Borrower Responsibilities for Business Customers leaflet is available here:

Service Quality


The Competitions and Markets Authority require us to publish independent service quality survey results for business current account customers in Northern Ireland. The results can be found here.

Overall Service quality survey results