Management Team

Gail was appointed to the role of Chief Executive of Bank of Ireland UK in January 2024 to lead the delivery of the next phase of Bank of Ireland’s UK strategy.

She brings a wealth of experience in financial services, having joined Bank of Ireland from Tesco Bank where she served as Chief Banking Officer. Before this, Gail held a number of senior management positions, including as Managing Director, Unsecured Lending and Managing Director, Premier Banking, at Barclays UK. Gail also previously held leadership roles at both Santander UK and American Express.

A graduate of the University of Warwick (BSc Management Science), Gail is also a member of the Bank of Ireland Group Executive Committee, and a Non-Executive Director of First Rate Exchange Services Ltd. and First Rate Exchange Services Holding Ltd.

Appointed Chief Financial Officer of Bank of Ireland (UK) plc in October 2022, Tom has over twenty-five years’ experience in finance as well as strategy development and execution, across a broad range of industries including Financial Services, Retail, FMCG and Media.

Tom has over ten years’ experience in the Bank of Ireland Group, having held a number of senior finance management roles. Tom is also a Director of a number of Bank of Ireland Group subsidiaries, including NIIB Group Limited.

Previous roles include senior positions within Tesco Ireland Limited, Sony Music Entertainment Limited and Communicorp Group Limited, following roles held in Tedcastles Oil Products and KPMG.

Judith is Bank of Ireland UK’s Chief Administration Officer, supporting the delivery of its strategic, governance, and operational priorities. She leads executive governance, strategic planning, first line risk centres of excellence in Conduct, Compliance and Controls, UK communications and Board engagement.

With over 20 years’ experience across internal audit, risk management, operational assurance and customer strategy, Judith has held a number of senior roles, including Deputy Chief Internal Auditor for Bank of Ireland UK. She has significant experience navigating complex regulatory environments, strong stakeholder relationships, and leading high performing teams.

Judith is also a committed advocate for inclusion and leadership development across the organisation.

Amitav Borkakoty serves as the Chief Risk Officer at Bank of Ireland UK, where he leads the risk and compliance function and oversees the organisation’s financial and operational resilience.

He plays a key role in supporting the Bank’s strategic ambitions and growth plans, ensuring they remain aligned with the Bank’s risk appetite.

With more than 25 years of experience across international wholesale and retail financial services, Amitav has held senior leadership roles at GE Capital, Standard Chartered Bank, and Lloyds Banking Group. His expertise spans a broad range of risk disciplines, including financial and non financial risk, ESG, risk analytics, capital allocation, portfolio management, customer financial difficulty, and problem debt restructuring. Amitav has also held non executive director positions with MBNA, Cards Pal, and Autumn Life.

Louise Batchelor is Chief People Officer for Bank of Ireland UK, leading the People, Culture and Capability Strategy and providing strategic guidance on all people related matters. She oversees organisational design, talent, capability, inclusion and major transformation programmes.

With extensive HR leadership experience from Standard Chartered Bank and Gallup, Louise has held senior regional and global roles, supporting large scale cultural and organisational change.

Lousie holds a BSc joint major in Psychology and Criminology and is a qualified Gallup Strengths and Engagement Coach, Korn Ferry Leadership Architect and Hogan Coach and Assessor.

As Chief Operating Officer, Ali leads technology and operational execution, service delivery, and change enablement for Bank of Ireland UK.

She is an experienced executive leader with consumer financial services experience across retail banking disciplines. This has been developed through her time at Lloyds Bank, Morgan Stanley and recent leadership roles as the Director of Credit and Banking at John Lewis Financial Services, COO at Barclaycard UK, and MD Global Head of Fraud Operations at Barclays.

Ali holds a B.A., in Ancient History from the University of Exeter.

As Managing Director, Everyday Banking, George leads the team that supports customers across the Bank’s consumer, business banking and partnership services.

George previously held senior management positions in Bank of Ireland UK including Managing Director for Homebuying & Ownership. George is also Chair of Northridge Finance, Bank of Ireland UK’s motor finance subsidiary.

With more than 30 years of financial services experience, with particular expertise in the UK Mortgage Market, George has held roles at both Board and CEO level both in the mortgage and wealth intermediary markets and within the banking sector.

This includes a number of senior roles across Sesame Bankhall Group and Zurich Financial Services. George was also CEO of Alpha Beta Partners and a founding member of Intrinsic Financial Services.

Martin was appointed Managing Director of Homebuying & Ownership at Bank of Ireland UK in 2024 to lead on the delivery of the Bank’s focused mortgage strategy.

A graduate of the University of Central Lancashire, Martin joined Bank of Ireland UK in 2001, and was appointed to the Senior Management Team of the UK mortgage business in 2014. He has held a number of roles across various areas within the UK business, including Bristol & West Mortgages and Personal Lending UK.

Alan Daly is Chief Commercial Officer at Bank of Ireland UK, where he is focused on strategic delivery and driving commercial transformation. Prior to his appointment, Alan had a successful tenure as Senior Director of Group Strategy and Development.

Alan has played a critical role in a number of Bank of Ireland’s strategic transactions including the acquisition of Davy, the extension of the UK Post Office contract and the conclusion of the AA partnership. Alan also led the sale of Bank of Ireland Groups non-branch ATM’s to Euronet Plc and the sale of the UK Personal Loans portfolio.

Prior to joining Bank of Ireland, Alan held a number of senior roles in Davy and C&C Group plc.

Having started his professional career in branch banking for NatWest, Spencer has spent the majority of his 30-year career working in the motor industry, for both independent and manufacturer finance companies.

Appointed in January 2024, Spencer joined Bank of Ireland from BMW Group, where over 17 years he held a number of senior roles, most recently as Chief Commercial Officer of Alphabet where he brought his customer focus and entrepreneurial nature to the BMW Group fleet and leasing customers.

Sean is the Interim Head of Data, Digital & Analytics (DDAS) for Bank of Ireland UK, accountable for data, governance, privacy, analytics, digital delivery and customer insight across the UK business.

With more than 20 years’ experience in UK and Ireland, he is known for building high performing, diverse teams and for a culture first leadership style. Sean has previously held senior roles across Bank of Ireland Group spanning marketing, customer insight, agile transformation and business banking strategy.

He holds an MBA, is a Chartered Global Management Accountant and holds a Postgraduate Diploma in AI for Business from the University of Oxford.