Information for customers – COVID-19

Information for customers – COVID-19

Support for personal customers

Support for business customers

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Switch to Bank of Ireland UK

 If your Bank doesn’t give you the service you need, why not switch to one that will.
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Payment Protection Insurance (PPI)

 The deadline for PPI complaints has now passed. Visit our dedicated hub for more information about PPI.

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Service Quality

 The Competitions and Markets Authority require us to publish independent service quality survey results for personal current account customers in Northern Ireland. The results can be found here.