Protect your Business
- How we protect you
- Fraud alerts
- Banking fraud control comparison data
- Take Five campaign
- Don’t be fooled campaign
- Our online banking websites are encrypted to protect your information
- They are also protected by a firewall (a barrier between the internet and our internal bank network)
- A secure browser is needed to access account information and transact
Logging on and Timing out
When you log on to Bank of Ireland 365 online, we’ll ask you for:
- A private and individual User ID
- 3 random digits from your 365 login PIN
- A personal detail question
This information is encrypted and will stay private if you don’t disclose it.
- For Business online customers, your last log on details will show when you log on. This means you’ll know if someone else has accessed your account online
- If you’re inactive for a while, your online banking session will automatically time out
Two Factor Authentication
- You need a Two Factor Authentication to add or edit a payee on 365 online
- We’ll text a code to your registered mobile phone, or send via post if you prefer
Protecting your business with Bank of Ireland KeyCode
- Business On Line uses the award-winning* Bank of Ireland KeyCode
- KeyCode generates unique, one-off codes you can use to log on to Business On Line and authorise payments and payees
- It replaces your logon passwords and means you don’t need a Digital Certificate or Java
Bank of Ireland KeyCode offers the following security benefits:
- You need a secure PIN to access the KeyCode app. This One Time Code is generated per transaction and expires when used, or after 60 secondsM
- KeyCode doesn’t store any information
- KeyCode only works on your registered device, along with your corresponding Business On Line User ID
- The app is registered to the individual User
- The Business On Line Administrator can lock a User’s profile (for example, if the User go on holidays, etc.)
- When you download KeyCode, the app works offline with no need for an internet connection
Read more about Bank of Ireland KeyCode here
Daily Control limit
- The Administrator and your relationship manager will set a Daily Control Limit (DCL) on your Business On Line profile
- This limit means your profile is less likely to be exposed to fraud
*Winner of ‘Best Information Security Initiatives (Corporate/Institutional)’ in Western Europe, Global Finance Best Digital Bank Awards 2017
In 2015, £755 million was lost to financial fraud, but we can all help to lower this figure by remembering one simple action – to stop and think.
That’s why the Take Five campaign – led by UK Finance – is encouraging the nation to do just that; to take time to stop, step back and think before they act.
If you receive a request to hand over (or do something with) personal or financial information, you need to take a moment to reflect and step back from the situation. Yes, even if they say they’re the bank, police or another trusted organisation, you still need to take the time to stop and think about what’s really going on.
Because deep down, you probably already know these basic rules on how to beat financial fraud – you just need to take a deep breath and stay calm enough to remember them.
- Never disclose security details, such as your PIN or full banking password
- Don’t assume an email or phone call is authentic
- Don’t be rushed – a genuine organisation won’t mind waiting
- Listen to your instincts – you know if something doesn’t feel right
- Stay in control – don’t panic or make a decision you’ll regret
Take Five, a new national campaign led by UK Finance, is here to help you take action against the financial fraud that affects millions of people in the UK each year. If you think there has been fraud on your card or bank account – or if you suspect anyone has attempted to obtain your financial details – report it immediately to your bank or other financial services provider and then contact Action Fraud on 0300 123 2040 or at www.actionfraud.police.uk.
For more information you can download the Take Five customer advice guide below or visit www.takefive-stopfraud.org.uk
You can be approached by fraudsters online or in person. They might post what looks like a genuine job ad, then ask for your bank details.
Once you become a money mule, it can be hard to stop. You could be physically attacked or threatened with violence if you don’t continue to let your account be used by criminals.
When you’re caught:
- Your bank account will be closed.
- You will find it hard to access further student loans.
- It will be difficult to get a mobile phone contract.
- You will have problems applying for credit.
- You could go to prison for up to 14 years.
Students can become money mules unwittingly. They might think they’re giving out their bank details for a genuine reason, then end up involved in money mule fraud.
Don’t Be Fooled. Follow this advice:
- Don’t give you bank account details to anyone unless you know and trust them.
- Be cautious of unsolicited offers of easy money. If it sounds too good to be true, it probably is.
- Research any company that makes you a job offer and make sure their contact details are genuine.
- Be wary of job offers from overseas. It will be harder for you to find out if they are legitimate.
- Be wary of job ads that are written in poor English, with grammatical errors and spelling mistakes.
For more information, visit the Money Mules website.