Open Banking statistics

 
The Financial Conduct Authority (FCA) requires us to publish the following information about our Open Banking interface. The table below shows daily availability of the Open Banking interface, response time for the APIs, and monthly availability of 365 online and Business On Line.

Uptime and Downtime percentages for 365 online, Mobile Banking App and Business On Line show monthly availability only; it is repeated for each day for comparison.

365 Online Banking
Mobile Banking app
Business On Line
Open Banking Interface
Day Uptime % Downtime % Uptime % Downtime % Uptime % Downtime % Uptime % Downtime % PISP response (millisecs) AISP response (millisecs) Error response rate
01/09 100.00% 0.00% 99.17% 0.83% 99.72% 0.28% 100.00% 0.00% 1033 584 0.30%
02/09 100.00% 0.00% 99.17% 0.83% 99.72% 0.28% 100.00% 0.00% 925 582 0.09%
03/09 100.00% 0.00% 99.17% 0.83% 99.72% 0.28% 100.00% 0.00% 969 576 0.00%
04/09 100.00% 0.00% 99.17% 0.83% 99.72% 0.28% 100.00% 0.00% 789 665 0.00%
05/09 100.00% 0.00% 99.17% 0.83% 99.72% 0.28% 100.00% 0.00% 927 658 0.14%
06/09 100.00% 0.00% 99.17% 0.83% 99.72% 0.28% 100.00% 0.00% 1001 620 0.00%
07/09 100.00% 0.00% 99.17% 0.83% 99.72% 0.28% 100.00% 0.00% 1689 607 0.00%
08/09 100.00% 0.00% 99.17% 0.83% 99.72% 0.28% 100.00% 0.00% 1143 625 0.00%
09/09 100.00% 0.00% 99.17% 0.83% 99.72% 0.28% 100.00% 0.00% 966 604 0.00%
10/09 100.00% 0.00% 99.17% 0.83% 99.72% 0.28% 100.00% 0.00% 2296 632 0.00%
11/09 100.00% 0.00% 99.17% 0.83% 99.72% 0.28% 100.00% 0.00% 2274 561 0.00%
12/09 100.00% 0.00% 99.17% 0.83% 99.72% 0.28% 100.00% 0.00% 2691 545 0.00%
13/09 100.00% 0.00% 99.17% 0.83% 99.72% 0.28% 100.00% 0.00% 1116 625 0.00%
14/09 100.00% 0.00% 99.17% 0.83% 99.72% 0.28% 100.00% 0.00% 1608 677 0.14%
15/09 100.00% 0.00% 99.17% 0.83% 99.72% 0.28% 100.00% 0.00% 1180 553 0.00%
16/09 100.00% 0.00% 99.17% 0.83% 99.72% 0.28% 100.00% 0.00% 1088 552 0.00%
17/09 100.00% 0.00% 99.17% 0.83% 99.72% 0.28% 100.00% 0.00% 2571 681 0.00%
18/09 100.00% 0.00% 99.17% 0.83% 99.72% 0.28% 100.00% 0.00% 1031 673 0.00%
19/09 100.00% 0.00% 99.17% 0.83% 99.72% 0.28% 100.00% 0.00% 1017 699 1.44%
20/09 100.00% 0.00% 99.17% 0.83% 99.72% 0.28% 100.00% 0.00% 1141 624 1.35%
21/09 100.00% 0.00% 99.17% 0.83% 99.72% 0.28% 100.00% 0.00% 2041 690 1.53%
22/09 100.00% 0.00% 99.17% 0.83% 99.72% 0.28% 100.00% 0.00% 1446 605 1.11%
23/09 100.00% 0.00% 99.17% 0.83% 99.72% 0.28% 100.00% 0.00% 1070 543 1.22%
24/09 100.00% 0.00% 99.17% 0.83% 99.72% 0.28% 100.00% 0.00% 1056 736 0.00%
25/09 100.00% 0.00% 99.17% 0.83% 99.72% 0.28% 100.00% 0.00% 2964 770 0.00%
26/09 100.00% 0.00% 99.17% 0.83% 99.72% 0.28% 100.00% 0.00% 980 797 0.00%
27/09 100.00% 0.00% 99.17% 0.83% 99.72% 0.28% 100.00% 0.00% 1077 658 0.30%
28/09 100.00% 0.00% 99.17% 0.83% 99.72% 0.28% 100.00% 0.00% 1356 1050 2.02%
29/09 100.00% 0.00% 99.17% 0.83% 99.72% 0.28% 100.00% 0.00% 1639 832 0.00%
30/09 100.00% 0.00% 99.17% 0.83% 99.72% 0.28% 100.00% 0.00% 4046 836 0.78%

The requirement to publish the Independent survey quality metrics for personal accounts can be found here, and for business current accounts here.