Open Banking statistics

 
The Financial Conduct Authority (FCA) requires us to publish the following information about our Open Banking interface. The table below shows daily availability of the Open Banking interface, response time for the APIs, and monthly availability of 365 online and Business On Line.

Uptime and Downtime percentages for 365 online, Mobile Banking App and Business On Line show monthly availability only; it is repeated for each day for comparison.

365 Online / Mobile Banking
Business On Line
Open Banking Interface
Day Uptime % Downtime % Uptime % Downtime % Uptime % Downtime % PISP response (millisecs) AISP response (millisecs) Error response rate
01/07 99.43% 0.57% 100.00% 0.00% 100.00% 0.00% 705 490 0.10%
02/07 99.43% 0.57% 100.00% 0.00% 100.00% 0.00% 707 523 0.13%
03/07 99.43% 0.57% 100.00% 0.00% 100.00% 0.00% 721 515 0.11%
04/07 99.43% 0.57% 100.00% 0.00% 100.00% 0.00% 716 478 0.10%
05/07 99.43% 0.57% 100.00% 0.00% 100.00% 0.00% 710 522 0.09%
06/07 99.43% 0.57% 100.00% 0.00% 100.00% 0.00% 706 505 0.10%
07/07 99.43% 0.57% 100.00% 0.00% 100.00% 0.00% 688 487 0.10%
08/07 99.43% 0.57% 100.00% 0.00% 100.00% 0.00% 686 530 0.10%
09/07 99.43% 0.57% 100.00% 0.00% 100.00% 0.00% 706 491 0.11%
10/07 99.43% 0.57% 100.00% 0.00% 100.00% 0.00% 677 502 0.14%
11/07 99.43% 0.57% 100.00% 0.00% 100.00% 0.00% 689 533 0.09%
12/07 99.43% 0.57% 100.00% 0.00% 100.00% 0.00% 655 478 0.08%
13/07 99.43% 0.57% 100.00% 0.00% 100.00% 0.00% 679 491 0.11%
14/07 99.43% 0.57% 100.00% 0.00% 100.00% 0.00% 678 536 0.09%
15/07 99.43% 0.57% 100.00% 0.00% 100.00% 0.00% 687 477 0.10%
16/07 99.43% 0.57% 100.00% 0.00% 100.00% 0.00% 668 502 0.12%
17/07 99.43% 0.57% 100.00% 0.00% 100.00% 0.00% 701 545 0.11%
18/07 99.43% 0.57% 100.00% 0.00% 100.00% 0.00% 752 504 0.31%
19/07 99.43% 0.57% 100.00% 0.00% 100.00% 0.00% 641 491 0.11%
20/07 99.43% 0.57% 100.00% 0.00% 100.00% 0.00% 657 537 0.10%
21/07 99.43% 0.57% 100.00% 0.00% 100.00% 0.00% 635 477 0.10%
22/07 99.43% 0.57% 100.00% 0.00% 100.00% 0.00% 707 491 0.16%
23/07 99.43% 0.57% 100.00% 0.00% 100.00% 0.00% 640 533 0.11%
24/07 99.43% 0.57% 100.00% 0.00% 100.00% 0.00% 672 497 0.12%
25/07 99.43% 0.57% 100.00% 0.00% 100.00% 0.00% 757 521 0.44%
26/07 99.43% 0.57% 100.00% 0.00% 100.00% 0.00% 625 529 0.10%
27/07 99.43% 0.57% 100.00% 0.00% 100.00% 0.00% 607 501 0.12%
28/07 99.43% 0.57% 100.00% 0.00% 100.00% 0.00% 585 491 0.12%
29/07 99.43% 0.57% 100.00% 0.00% 100.00% 0.00% 578 524 0.12%
30/07 99.43% 0.57% 100.00% 0.00% 100.00% 0.00% 583 505 0.14%
31/07 99.43% 0.57% 100.00% 0.00% 100.00% 0.00% 607 494 0.13%
01/08 100.00% 0.00% 100.00% 0.00% 100.00% 0.00% 617 516 0.13%
02/08 100.00% 0.00% 100.00% 0.00% 100.00% 0.00% 591 524 0.12%
03/08 100.00% 0.00% 100.00% 0.00% 100.00% 0.00% 614 479 0.11%
04/08 100.00% 0.00% 100.00% 0.00% 100.00% 0.00% 588 506 0.11%
05/08 100.00% 0.00% 100.00% 0.00% 100.00% 0.00% 584 535 0.11%
06/08 100.00% 0.00% 100.00% 0.00% 100.00% 0.00% 589 481 0.13%
07/08 100.00% 0.00% 100.00% 0.00% 100.00% 0.00% 594 521 0.12%
08/08 100.00% 0.00% 100.00% 0.00% 100.00% 0.00% 690 585 0.47%
09/08 100.00% 0.00% 100.00% 0.00% 100.00% 0.00% 621 478 0.12%
10/08 100.00% 0.00% 100.00% 0.00% 100.00% 0.00% 617 516 0.11%
11/08 100.00% 0.00% 100.00% 0.00% 100.00% 0.00% 616 529 0.12%
12/08 100.00% 0.00% 100.00% 0.00% 100.00% 0.00% 607 477 0.10%
13/08 100.00% 0.00% 100.00% 0.00% 100.00% 0.00% 595 522 0.10%
14/08 100.00% 0.00% 100.00% 0.00% 100.00% 0.00% 632 522 0.12%
15/08 100.00% 0.00% 100.00% 0.00% 100.00% 0.00% 643 469 0.11%
16/08 100.00% 0.00% 100.00% 0.00% 100.00% 0.00% 641 507 0.09%
17/08 100.00% 0.00% 100.00% 0.00% 100.00% 0.00% 637 510 0.11%
18/08 100.00% 0.00% 100.00% 0.00% 99.97% 0.03% 653 489 0.17%
19/08 100.00% 0.00% 100.00% 0.00% 100.00% 0.00% 743 529 0.32%
20/08 100.00% 0.00% 100.00% 0.00% 100.00% 0.00% 627 482 0.11%
21/08 100.00% 0.00% 100.00% 0.00% 100.00% 0.00% 650 485 0.11%
22/08 100.00% 0.00% 100.00% 0.00% 100.00% 0.00% 657 519 0.12%
23/08 100.00% 0.00% 100.00% 0.00% 100.00% 0.00% 620 468 0.12%
24/08 100.00% 0.00% 100.00% 0.00% 100.00% 0.00% 602 475 0.11%
25/08 100.00% 0.00% 100.00% 0.00% 100.00% 0.00% 625 520 0.11%
26/08 100.00% 0.00% 100.00% 0.00% 100.00% 0.00% 624 473 0.15%
27/08 100.00% 0.00% 100.00% 0.00% 100.00% 0.00% 639 511 0.13%
28/08 100.00% 0.00% 100.00% 0.00% 100.00% 0.00% 639 494 0.13%
29/08 100.00% 0.00% 100.00% 0.00% 100.00% 0.00% 654 474 2.61%
30/08 100.00% 0.00% 100.00% 0.00% 100.00% 0.00% 647 485 0.11%
31/08 100.00% 0.00% 100.00% 0.00% 100.00% 0.00% 655 510 0.13%
01/09 100.00% 0.00% 100.00% 0.00% 100.00% 0.00% 636 511 0.13%
02/09 100.00% 0.00% 100.00% 0.00% 100.00% 0.00% 638 498 0.11%
03/09 100.00% 0.00% 100.00% 0.00% 100.00% 0.00% 649 525 0.11%
04/09 100.00% 0.00% 100.00% 0.00% 100.00% 0.00% 713 507 0.38%
05/09 100.00% 0.00% 100.00% 0.00% 100.00% 0.00% 1291 493 3.52%
06/09 100.00% 0.00% 100.00% 0.00% 100.00% 0.00% 606 361 0.01%
07/09 100.00% 0.00% 100.00% 0.00% 100.00% 0.00% 589 384 0.00%
08/09 100.00% 0.00% 100.00% 0.00% 100.00% 0.00% 586 395 0.01%
09/09 100.00% 0.00% 100.00% 0.00% 100.00% 0.00% 575 400 0.01%
10/09 100.00% 0.00% 100.00% 0.00% 100.00% 0.00% 584 407 0.02%
11/09 100.00% 0.00% 100.00% 0.00% 99.92% 0.08% 607 443 0.21%
12/09 100.00% 0.00% 100.00% 0.00% 100.00% 0.00% 683 474 0.30%
13/09 100.00% 0.00% 100.00% 0.00% 100.00% 0.00% 598 438 0.06%
14/09 100.00% 0.00% 100.00% 0.00% 100.00% 0.00% 597 409 0.13%
15/09 100.00% 0.00% 100.00% 0.00% 100.00% 0.00% 593 444 0.13%
16/09 100.00% 0.00% 100.00% 0.00% 100.00% 0.00% 602 455 0.13%
17/09 100.00% 0.00% 100.00% 0.00% 100.00% 0.00% 794 454 0.24%
18/09 100.00% 0.00% 100.00% 0.00% 99.97% 0.03% 757 478 0.29%
19/09 100.00% 0.00% 100.00% 0.00% 100.00% 0.00% 683 501 0.48%
20/09 100.00% 0.00% 100.00% 0.00% 100.00% 0.00% 601 438 0.14%
21/09 100.00% 0.00% 100.00% 0.00% 100.00% 0.00% 605 455 0.14%
22/09 100.00% 0.00% 100.00% 0.00% 100.00% 0.00% 610 459 0.14%
23/09 100.00% 0.00% 100.00% 0.00% 100.00% 0.00% 598 478 0.15%
24/09 100.00% 0.00% 100.00% 0.00% 100.00% 0.00% 610 461 0.16%
25/09 100.00% 0.00% 100.00% 0.00% 100.00% 0.00% 662 456 0.12%
26/09 100.00% 0.00% 100.00% 0.00% 100.00% 0.00% 645 453 0.13%
27/09 100.00% 0.00% 100.00% 0.00% 100.00% 0.00% 609 450 0.12%
28/09 100.00% 0.00% 100.00% 0.00% 100.00% 0.00% 599 465 0.14%
29/09 100.00% 0.00% 100.00% 0.00% 100.00% 0.00% 601 466 0.15%
30/09 100.00% 0.00% 100.00% 0.00% 100.00% 0.00% 607 470 0.15%

The requirement to publish the Independent survey quality metrics for personal accounts can be found here, and for business current accounts here.