Open Banking statistics

 
The Financial Conduct Authority (FCA) requires us to publish the following information about our Open Banking interface. The table below shows daily availability of the Open Banking interface, response time for the APIs, and monthly availability of 365 online and Business On Line.

Uptime and Downtime percentages for 365 online, Mobile Banking App and Business On Line show monthly availability only; it is repeated for each day for comparison.

365 Online / Mobile Banking
Business On Line
Open Banking Interface
Day Uptime % Downtime % Uptime % Downtime % Uptime % Downtime % PISP response (ms) AISP response (ms) CBPII response (ms) Error response rate
01/04 100.00% 0.00% 100.00% 0.00% 100.00% 0.00% 1337 520 0 0.09%
02/04 100.00% 0.00% 100.00% 0.00% 100.00% 0.00% 1036 545 0 0.47%
03/04 100.00% 0.00% 100.00% 0.00% 100.00% 0.00% 585 488 0 0.01%
04/04 100.00% 0.00% 100.00% 0.00% 100.00% 0.00% 557 498 0 0.04%
05/04 100.00% 0.00% 100.00% 0.00% 100.00% 0.00% 552 511 0 0.08%
06/04 100.00% 0.00% 100.00% 0.00% 100.00% 0.00% 556 504 0 0.04%
07/04 100.00% 0.00% 100.00% 0.00% 100.00% 0.00% 526 504 0 0.04%
08/04 100.00% 0.00% 100.00% 0.00% 100.00% 0.00% 519 509 0 0.07%
09/04 100.00% 0.00% 100.00% 0.00% 100.00% 0.00% 568 513 0 0.49%
10/04 100.00% 0.00% 100.00% 0.00% 100.00% 0.00% 655 580 0 0.52%
11/04 100.00% 0.00% 100.00% 0.00% 100.00% 0.00% 560 515 0 0.04%
12/04 100.00% 0.00% 100.00% 0.00% 100.00% 0.00% 556 510 0 0.06%
13/04 100.00% 0.00% 100.00% 0.00% 100.00% 0.00% 552 518 0 0.04%
14/04 100.00% 0.00% 100.00% 0.00% 100.00% 0.00% 545 523 0 0.04%
15/04 100.00% 0.00% 100.00% 0.00% 100.00% 0.00% 547 522 0 0.03%
16/04 100.00% 0.00% 100.00% 0.00% 100.00% 0.00% 574 523 0 0.01%
17/04 100.00% 0.00% 100.00% 0.00% 100.00% 0.00% 578 522 0 0.02%
18/04 100.00% 0.00% 100.00% 0.00% 100.00% 0.00% 567 480 0 0.01%
19/04 100.00% 0.00% 100.00% 0.00% 100.00% 0.00% 579 506 0 0.35%
20/04 100.00% 0.00% 100.00% 0.00% 100.00% 0.00% 564 513 0 0.06%
21/04 100.00% 0.00% 100.00% 0.00% 100.00% 0.00% 543 516 0 0.04%
22/04 100.00% 0.00% 100.00% 0.00% 100.00% 0.00% 548 516 0 0.05%
23/04 100.00% 0.00% 100.00% 0.00% 100.00% 0.00% 594 541 0 0.06%
24/04 100.00% 0.00% 100.00% 0.00% 100.00% 0.00% 581 503 0 0.03%
25/04 100.00% 0.00% 100.00% 0.00% 100.00% 0.00% 573 510 0 0.04%
26/04 100.00% 0.00% 100.00% 0.00% 100.00% 0.00% 564 509 0 0.06%
27/04 100.00% 0.00% 100.00% 0.00% 100.00% 0.00% 554 508 0 0.05%
28/04 100.00% 0.00% 100.00% 0.00% 100.00% 0.00% 539 521 0 0.08%
29/04 100.00% 0.00% 100.00% 0.00% 100.00% 0.00% 535 517 0 0.05%
30/04 100.00% 0.00% 100.00% 0.00% 100.00% 0.00% 577 541 0 0.05%
01/05 100.00% 0.00% 100.00% 0.00% 100.00% 0.00% 551 509 0 0.20%
02/05 100.00% 0.00% 100.00% 0.00% 100.00% 0.00% 555 509 0 0.20%
03/05 100.00% 0.00% 100.00% 0.00% 100.00% 0.00% 563 535 0 0.12%
04/05 100.00% 0.00% 100.00% 0.00% 99.97% 0.03% 545 728 0 0.30%
05/05 100.00% 0.00% 100.00% 0.00% 100.00% 0.00% 540 529 0 0.05%
06/05 100.00% 0.00% 100.00% 0.00% 100.00% 0.00% 541 515 0 0.07%
07/05 100.00% 0.00% 100.00% 0.00% 100.00% 0.00% 587 552 0 0.46%
08/05 100.00% 0.00% 100.00% 0.00% 100.00% 0.00% 627 544 0 0.32%
09/05 100.00% 0.00% 100.00% 0.00% 100.00% 0.00% 567 499 0 0.05%
10/05 100.00% 0.00% 100.00% 0.00% 100.00% 0.00% 564 524 0 0.04%
11/05 100.00% 0.00% 100.00% 0.00% 100.00% 0.00% 578 501 0 0.06%
12/05 100.00% 0.00% 100.00% 0.00% 100.00% 0.00% 562 506 0 0.11%
13/05 100.00% 0.00% 100.00% 0.00% 100.00% 0.00% 569 515 0 0.06%
14/05 100.00% 0.00% 100.00% 0.00% 100.00% 0.00% 577 541 0 0.05%
15/05 100.00% 0.00% 100.00% 0.00% 100.00% 0.00% 583 523 0 0.01%
16/05 100.00% 0.00% 100.00% 0.00% 100.00% 0.00% 584 525 0 0.04%
17/05 100.00% 0.00% 100.00% 0.00% 100.00% 0.00% 583 527 0 0.06%
18/05 100.00% 0.00% 100.00% 0.00% 100.00% 0.00% 582 555 0 0.07%
19/05 100.00% 0.00% 100.00% 0.00% 100.00% 0.00% 543 529 0 0.05%
20/05 100.00% 0.00% 100.00% 0.00% 100.00% 0.00% 562 555 0 0.05%
21/05 100.00% 0.00% 100.00% 0.00% 100.00% 0.00% 636 552 0 0.06%
22/05 100.00% 0.00% 100.00% 0.00% 100.00% 0.00% 574 535 0 0.17%
23/05 100.00% 0.00% 100.00% 0.00% 100.00% 0.00% 559 530 0 0.06%
24/05 100.00% 0.00% 100.00% 0.00% 100.00% 0.00% 550 522 0 0.05%
25/05 100.00% 0.00% 100.00% 0.00% 100.00% 0.00% 544 525 0 0.06%
26/05 100.00% 0.00% 100.00% 0.00% 100.00% 0.00% 542 521 0 0.05%
27/05 100.00% 0.00% 100.00% 0.00% 100.00% 0.00% 548 542 0 0.02%
28/05 100.00% 0.00% 100.00% 0.00% 100.00% 0.00% 535 539 0 0.06%
29/05 100.00% 0.00% 100.00% 0.00% 100.00% 0.00% 535 548 0 0.02%
30/05 100.00% 0.00% 100.00% 0.00% 100.00% 0.00% 559 512 0 0.05%
31/05 100.00% 0.00% 100.00% 0.00% 100.00% 0.00% 549 541 0 0.07%
01/06 99.59% 0.41% 100.00% 0.00% 100.00% 0.00% 550 524 0 0.12%
02/06 99.59% 0.41% 100.00% 0.00% 100.00% 0.00% 520 556 0 0.09%
03/06 99.59% 0.41% 100.00% 0.00% 100.00% 0.00% 527 542 0 0.03%
04/06 99.59% 0.41% 100.00% 0.00% 100.00% 0.00% 531 548 0 0.02%
05/06 99.59% 0.41% 100.00% 0.00% 100.00% 0.00% 549 544 0 0.02%
06/06 99.59% 0.41% 100.00% 0.00% 100.00% 0.00% 555 775 0 0.21%
07/06 99.59% 0.41% 100.00% 0.00% 100.00% 0.00% 568 556 0 0.06%
08/06 99.59% 0.41% 100.00% 0.00% 100.00% 0.00% 594 538 0 0.06%
09/06 99.59% 0.41% 100.00% 0.00% 100.00% 0.00% 641 548 0 0.05%
10/06 99.59% 0.41% 100.00% 0.00% 100.00% 0.00% 641 554 0 0.09%
11/06 99.59% 0.41% 100.00% 0.00% 100.00% 0.00% 659 518 0 0.05%
12/06 99.59% 0.41% 100.00% 0.00% 100.00% 0.00% 757 497 0 0.08%
13/06 99.59% 0.41% 100.00% 0.00% 100.00% 0.00% 658 490 0 0.04%
14/06 99.59% 0.41% 100.00% 0.00% 100.00% 0.00% 634 478 0 0.05%
15/06 99.59% 0.41% 100.00% 0.00% 100.00% 0.00% 648 493 0 0.07%
16/06 99.59% 0.41% 100.00% 0.00% 99.94% 0.06% 636 489 0 0.23%
17/06 99.59% 0.41% 100.00% 0.00% 100.00% 0.00% 616 493 0 0.06%
18/06 99.59% 0.41% 100.00% 0.00% 100.00% 0.00% 707 525 0 0.11%
19/06 99.59% 0.41% 100.00% 0.00% 100.00% 0.00% 688 498 0 0.27%
20/06 99.59% 0.41% 100.00% 0.00% 100.00% 0.00% 653 498 0 0.04%
21/06 99.59% 0.41% 100.00% 0.00% 100.00% 0.00% 684 480 0 0.08%
22/06 99.59% 0.41% 100.00% 0.00% 100.00% 0.00% 636 500 0 0.07%
23/06 99.59% 0.41% 100.00% 0.00% 100.00% 0.00% 612 493 0 0.07%
24/06 99.59% 0.41% 100.00% 0.00% 100.00% 0.00% 610 501 0 0.08%
25/06 99.59% 0.41% 100.00% 0.00% 100.00% 0.00% 653 505 0 0.04%
26/06 99.59% 0.41% 100.00% 0.00% 100.00% 0.00% 650 500 0 0.02%
27/06 99.59% 0.41% 100.00% 0.00% 100.00% 0.00% 614 467 0 0.06%
28/06 99.59% 0.41% 100.00% 0.00% 100.00% 0.00% 593 490 0 0.07%
29/06 99.59% 0.41% 100.00% 0.00% 100.00% 0.00% 585 475 0 0.07%
30/06 99.59% 0.41% 100.00% 0.00% 100.00% 0.00% 563 483 0 0.07%

The requirement to publish the Independent survey quality metrics for personal accounts can be found here, and for business current accounts here.