Open Banking statistics

 
The Financial Conduct Authority (FCA) requires us to publish the following information about our Open Banking interface. The table below shows daily availability of the Open Banking interface, response time for the APIs, and monthly availability of 365 online and Business On Line.

Uptime and Downtime percentages for 365 online, Mobile Banking App and Business On Line show monthly availability only; it is repeated for each day for comparison.

365 Online / Mobile Banking
Business On Line
Open Banking Interface
Day Uptime % Downtime % Uptime % Downtime % Uptime % Downtime % PISP response (millisecs) AISP response (millisecs) Error response rate
01/10 100.00% 0.00% 100.00% 0.00% 100.00% 0.00% 610 462 0.14%
02/10 100.00% 0.00% 100.00% 0.00% 100.00% 0.00% 619 476 0.15%
03/10 100.00% 0.00% 100.00% 0.00% 100.00% 0.00% 624 446 0.14%
04/10 100.00% 0.00% 100.00% 0.00% 100.00% 0.00% 611 454 0.15%
05/10 100.00% 0.00% 100.00% 0.00% 100.00% 0.00% 610 454 0.14%
06/10 100.00% 0.00% 100.00% 0.00% 100.00% 0.00% 637 467 0.17%
07/10 100.00% 0.00% 100.00% 0.00% 99.97% 0.03% 693 465 0.17%
08/10 100.00% 0.00% 100.00% 0.00% 100.00% 0.00% 639 485 0.17%
09/10 100.00% 0.00% 100.00% 0.00% 100.00% 0.00% 678 468 0.13%
10/10 100.00% 0.00% 100.00% 0.00% 100.00% 0.00% 691 463 0.14%
11/10 100.00% 0.00% 100.00% 0.00% 100.00% 0.00% 662 467 0.18%
12/10 100.00% 0.00% 100.00% 0.00% 100.00% 0.00% 664 472 0.16%
13/10 100.00% 0.00% 100.00% 0.00% 100.00% 0.00% 669 473 0.14%
14/10 100.00% 0.00% 100.00% 0.00% 100.00% 0.00% 655 466 0.12%
15/10 100.00% 0.00% 100.00% 0.00% 100.00% 0.00% 658 466 0.13%
16/10 100.00% 0.00% 100.00% 0.00% 100.00% 0.00% 663 473 0.12%
17/10 100.00% 0.00% 100.00% 0.00% 100.00% 0.00% 715 478 0.35%
18/10 100.00% 0.00% 100.00% 0.00% 100.00% 0.00% 603 459 0.10%
19/10 100.00% 0.00% 100.00% 0.00% 100.00% 0.00% 602 443 0.11%
20/10 100.00% 0.00% 100.00% 0.00% 100.00% 0.00% 617 443 0.10%
21/10 100.00% 0.00% 100.00% 0.00% 100.00% 0.00% 620 452 0.08%
22/10 100.00% 0.00% 100.00% 0.00% 100.00% 0.00% 594 456 0.09%
23/10 100.00% 0.00% 100.00% 0.00% 100.00% 0.00% 618 457 0.11%
24/10 100.00% 0.00% 100.00% 0.00% 100.00% 0.00% 623 462 0.10%
25/10 100.00% 0.00% 100.00% 0.00% 100.00% 0.00% 597 452 0.08%
26/10 100.00% 0.00% 100.00% 0.00% 100.00% 0.00% 598 453 0.09%
27/10 100.00% 0.00% 100.00% 0.00% 100.00% 0.00% 610 456 0.09%
28/10 100.00% 0.00% 100.00% 0.00% 100.00% 0.00% 607 464 0.08%
29/10 100.00% 0.00% 100.00% 0.00% 100.00% 0.00% 669 533 0.15%
30/10 100.00% 0.00% 100.00% 0.00% 100.00% 0.00% 611 467 0.09%
31/10 100.00% 0.00% 100.00% 0.00% 100.00% 0.00% 741 554 0.89%
01/11 99.92% 0.08% 100.00% 0.00% 100.00% 0.00% 611 466 0.08%
02/11 99.92% 0.08% 100.00% 0.00% 100.00% 0.00% 613 479 0.08%
03/11 99.92% 0.08% 100.00% 0.00% 100.00% 0.00% 614 503 0.10%
04/11 99.92% 0.08% 100.00% 0.00% 100.00% 0.00% 601 487 0.09%
05/11 99.92% 0.08% 100.00% 0.00% 100.00% 0.00% 608 483 0.12%
06/11 99.92% 0.08% 100.00% 0.00% 100.00% 0.00% 637 499 0.08%
07/11 99.92% 0.08% 100.00% 0.00% 100.00% 0.00% 650 468 0.11%
08/11 99.92% 0.08% 100.00% 0.00% 100.00% 0.00% 619 452 0.08%
09/11 99.92% 0.08% 100.00% 0.00% 100.00% 0.00% 617 466 0.10%
10/11 99.92% 0.08% 100.00% 0.00% 100.00% 0.00% 604 469 0.08%
11/11 99.92% 0.08% 100.00% 0.00% 100.00% 0.00% 600 532 0.11%
12/11 99.92% 0.08% 100.00% 0.00% 100.00% 0.00% 603 520 0.10%
13/11 99.92% 0.08% 100.00% 0.00% 100.00% 0.00% 629 493 0.06%
14/11 99.92% 0.08% 100.00% 0.00% 100.00% 0.00% 635 448 0.06%
15/11 99.92% 0.08% 100.00% 0.00% 100.00% 0.00% 624 455 0.20%
16/11 99.92% 0.08% 100.00% 0.00% 100.00% 0.00% 612 465 0.09%
17/11 99.92% 0.08% 100.00% 0.00% 100.00% 0.00% 639 469 0.10%
18/11 99.92% 0.08% 100.00% 0.00% 100.00% 0.00% 619 463 0.07%
19/11 99.92% 0.08% 100.00% 0.00% 100.00% 0.00% 612 1064 0.09%
20/11 99.92% 0.08% 100.00% 0.00% 100.00% 0.00% 950 750 1.32%
21/11 99.92% 0.08% 100.00% 0.00% 99.98% 0.02% 689 596 0.74%
22/11 99.92% 0.08% 100.00% 0.00% 100.00% 0.00% 578 439 0.06%
23/11 99.92% 0.08% 100.00% 0.00% 100.00% 0.00% 594 457 0.08%
24/11 99.92% 0.08% 100.00% 0.00% 100.00% 0.00% 588 504 0.07%
25/11 99.92% 0.08% 100.00% 0.00% 100.00% 0.00% 554 477 0.06%
26/11 99.92% 0.08% 100.00% 0.00% 100.00% 0.00% 543 531 0.10%
27/11 99.92% 0.08% 100.00% 0.00% 100.00% 0.00% 551 807 0.12%
28/11 99.92% 0.08% 100.00% 0.00% 100.00% 0.00% 529 589 0.07%
29/11 99.92% 0.08% 100.00% 0.00% 100.00% 0.00% 516 655 0.07%
30/11 99.92% 0.08% 100.00% 0.00% 100.00% 0.00% 572 735 0.08%
01/12 100.00% 0.00% 99.29% 0.71% 100.00% 0.00% 568 486 0.08%
02/12 100.00% 0.00% 99.29% 0.71% 100.00% 0.00% 564 567 0.07%
03/12 100.00% 0.00% 99.29% 0.71% 100.00% 0.00% 581 534 0.09%
04/12 100.00% 0.00% 99.29% 0.71% 100.00% 0.00% 563 582 0.04%
05/12 100.00% 0.00% 99.29% 0.71% 100.00% 0.00% 576 559 0.01%
06/12 100.00% 0.00% 99.29% 0.71% 100.00% 0.00% 573 589 0.02%
07/12 100.00% 0.00% 99.29% 0.71% 100.00% 0.00% 613 595 0.03%
08/12 100.00% 0.00% 99.29% 0.71% 100.00% 0.00% 608 577 0.04%
09/12 100.00% 0.00% 99.29% 0.71% 100.00% 0.00% 605 608 0.04%
10/12 100.00% 0.00% 99.29% 0.71% 100.00% 0.00% 601 612 0.03%
11/12 100.00% 0.00% 99.29% 0.71% 100.00% 0.00% 640 524 0.05%
12/12 100.00% 0.00% 99.29% 0.71% 100.00% 0.00% 666 536 0.06%
13/12 100.00% 0.00% 99.29% 0.71% 100.00% 0.00% 661 464 0.05%
14/12 100.00% 0.00% 99.29% 0.71% 100.00% 0.00% 649 521 0.07%
15/12 100.00% 0.00% 99.29% 0.71% 100.00% 0.00% 622 581 0.06%
16/12 100.00% 0.00% 99.29% 0.71% 100.00% 0.00% 613 503 0.05%
17/12 100.00% 0.00% 99.29% 0.71% 100.00% 0.00% 613 492 0.02%
18/12 100.00% 0.00% 99.29% 0.71% 100.00% 0.00% 674 633 0.02%
19/12 100.00% 0.00% 99.29% 0.71% 100.00% 0.00% 585 534 0.01%
20/12 100.00% 0.00% 99.29% 0.71% 100.00% 0.00% 578 598 0.03%
21/12 100.00% 0.00% 99.29% 0.71% 100.00% 0.00% 600 459 0.05%
22/12 100.00% 0.00% 99.29% 0.71% 100.00% 0.00% 577 451 0.04%
23/12 100.00% 0.00% 99.29% 0.71% 100.00% 0.00% 580 447 0.02%
24/12 100.00% 0.00% 99.29% 0.71% 100.00% 0.00% 598 437 0.03%
25/12 100.00% 0.00% 99.29% 0.71% 100.00% 0.00% 637 458 0.01%
26/12 100.00% 0.00% 99.29% 0.71% 100.00% 0.00% 604 464 0.01%
27/12 100.00% 0.00% 99.29% 0.71% 100.00% 0.00% 608 448 0.01%
28/12 100.00% 0.00% 99.29% 0.71% 100.00% 0.00% 604 446 0.01%
29/12 100.00% 0.00% 99.29% 0.71% 100.00% 0.00% 609 449 0.01%
30/12 100.00% 0.00% 99.29% 0.71% 100.00% 0.00% 597 746 0.11%
31/12 100.00% 0.00% 99.29% 0.71% 100.00% 0.00% 618 459 0.04%

The requirement to publish the Independent survey quality metrics for personal accounts can be found here, and for business current accounts here.