Loans – Support and Guidance
Bank of Ireland is committed to supporting its customers through this pandemic and want to reassure you that we’re here to help and will do all we can to support you.
If you’re struggling with your finances due to the coronavirus crisis, we can talk about your current circumstances and what support we can offer you, this may include, subject to eligibility, a further payment break. Please call us on:
Bank of Ireland UK Loans 0345 600 2703
PO Loans 0800 169 2000 Frequently Asked Questions
AA Loans 0345 266 0124 Frequently Asked Questions
Please refer to our ‘Frequently Asked Questions’ for further information or call us on the relevant number above and we can talk to you about your current situation and what support we can offer you based on your individual circumstances.
If you applied for a Bank of Ireland UK loan before 5 November 2019 please click here. These loans were provided by NIIB Group Limited trading as Northridge Finance.
Further help and support
If you’re worried that you’re struggling with your finances you can obtain free, confidential and impartial debt advice from organisations such as Money Advice Service, StepChange Debt Charity and Citizens Advice.
Additional information you may find useful can be found on the FCA information page ‘Dealing with financial difficulties during the coronavirus pandemic’ and the Money Advice Service “How to prioritise your debts” page. The Money Advice Service also has a “Money Navigator Tool” which can help you create an action plan based on your individual circumstances.