Enabling our customers to thrive.
This begins with establishing trust between us. Listening to and understanding what our customers are telling us helps us to see things through their eyes. It means serving customers when and how it matters most; at key moments in their lives. It means supporting them with practical help and expert knowledge and continually checking back that we are meeting their needs.
Investing in Women Code
Bank of Ireland UK is proud to be a founding signatory to the Investing in Women Code. The Investing in Women Code is a commitment to support female entrepreneurship in the UK by improving women’s access to the advice, resources and finance needed to build a business.
As a Signatory to the Code, Bank of Ireland UK will:
- have a nominated member of the senior leadership team who is responsible for supporting equality in all its interactions with entrepreneurs
- provide HM Treasury, or a relevant industry body designated by HM Treasury, a commonly agreed set of data concerning: all-female-led businesses; mixed-gender-led businesses and all-male-led businesses. The Bank agrees that HM Treasury will collate this data and publish it on an aggregated and anonymised basis in an annual report
- adopt internal practices which aim to improve the potential for female entrepreneurs to successfully access the tools, resources, investment and finance they need to build and grow their businesses, working with relevant players in the ecosystem. The Bank will review these actions annually and make this commitment publicly available
Read the case studies below to find out how we’ve supported our customers.