Physical security key

Online Banking has changed

Why do you need a Physical Security Key (PSK)?

Regulations have been introduced that affect how we access online and mobile banking. These laws will help fight fraud and make banking online even more secure. When you access online banking now, you will need to use a “security device”. This can be a PSK or the Bank of Ireland banking app on your smartphone or tablet. We recommend you use a smartphone or tablet. It’s easier, faster and just as secure as using a PSK.

How will this affect you?

The PSK will be used to help confirm your identity. Anytime you log in online, you will be asked for your 365 online PIN and you will also be asked to enter a code that appears on your PSK. This is designed to help keep your financial information safe.

How to set up the PSK

Before you access online banking, you must set up the PSK by following the simple steps below:

  1. Turn on the PSK using the green button (under the number 9 key).
  2. Enter in the default pin of 1254.
  3. When “New Pin” is presented, create your own unique 4 digit pin and press the Green Button. (The PIN cannot be 1111, 1254 or 1234.)
  4. Once these steps are completed, log into 365online.com and follow the instructions, which are clearly outlined on screen, to finish setting up the PSK.