Debit cards
Report a lost or stolen debit card by contacting us on:
Northern Ireland & Great Britain
Freephone: 0800 121 7790
Abroad (NI customers)
+44 345 1610020
Abroad (GB customers)
+353 567757007
If we need to contact you about a potential fraud on your account, we will do this via a secure channel including, but not limited to, SMS or email.
Credit Card
Report a lost or stolen credit card by contacting us on:
Northern Ireland & Great Britain
Freephone: 0800 121 7790
Republic of Ireland
0818 706 706
Abroad (NI & GB customers)
+353 567 757 007
If we need to contact you about a potential fraud on your account, we will do this via a secure channel including, but not limited to, SMS or email.
24 hours, 7 days a week.
Northern Ireland & Great Britain
0345 309 8099/ 0289 031 0303
Republic of Ireland
0818 706 706
Everywhere outside Republic of Ireland, Great Britain & Northern Ireland
+353 567 757 007
24 hours, 7 days a week.
Northern Ireland
Freephone (Personal accounts): 0800 121 7790 (24 hours, 7 days a week).
Freephone (Business accounts): 0800 032 1288 (24 hours, 7 days a week).
365 Online: 0345 7 365 555
Business Online: 0345 309 8123
Great Britain
365 Online: 0345 7 365 333
Business Online: 0345 309 8124
Republic of Ireland
365 Online: 0818 210 620/ 0818 365 365
Business Online: 1890 818 265
Abroad
365 Online: +44 345 7365 555
Business Online: +353 1 440 6445
365 Opening hours: Monday-Friday: 8am-8pm, Saturday: 9am-5pm, Bank and Public holidays: 10am-5pm, Sunday: Closed.
Business Online Opening hours: Monday-Friday 8am-6pm. Closed Saturday, Sunday, Bank and Public holidays.
If we need to contact you about a potential fraud on your account, we will do this via a secure channel including, but not limited to, SMS or email.