Extra Help Centre
If you need help following a change in your circumstances or because of an ongoing health condition you can find information on the supports available below.
You can also find information on how to tell us about your needs.
Support Hub
One place to share all your support needs with us and other banks or organisations.
Telling us about your needs
If you prefer not to use Support Hub, you can inform us using the Customer Support Form.
Accessibility Supports
Support during financial difficulties
Managing your money
Support during long-term or critical illness
Arranging for someone to help you manage your account
Bereavement
Support following divorce, separation or a relationship breakdown
Support for Domestic, Financial and Economic Abuse
Mental Health
Gambling
