Self Service Supports
| LIVE CHAT | CALL OUR HELPDESK | |
|---|---|---|
| Discuss account-specific queries? |
NO
|
YES
|
| Query Types | Use our Live Chat to answer any general questions about Business On Line such as:
Please do not share any information about your account (for example, your online banking logon details, account number etc.). Bank of Ireland will not ask you for this information to use this service. |
Once you have answered our security questions our Helpdesk team can assist you with account-specific questions such as:
Never give your (Approve App) code(s) to anyone, ever. That includes us. Only a fraudster would ask you for it. |
| How to contact | Our live web chat option can be found here. On the right side of the page. |
NI: 0345 309 8123 GB: 0345 309 8124 ROI: 0818 818 265 Outside these locations: +0044 2890 325228 |
| Opening Hours | Monday to Friday, 9:30am to 4:30pm. | Monday to Friday, 9am to 5pm. |
Please click here to find information on exclusions/bank holidays.
Payments
Payments
In this section you will find some helpful information to assist you making payments on Business On Line.
Update Your Details
Update Your Details
Should you wish to make any changes to your Business On Line Profile, please see the information to show you how.
First-time Users
First-time Users
Your start-up checklist to get you ready to log in to Business On Line.
Training Portal
Training Portal
New to Business On Line? Visit our Training Portal for Tutorials to help you along the way.
Open Banking
Open Banking
Open Banking has been introduced to offer you greater control over your data, giving you the option to securely share your current account information.