365 phone and digital banking

Do all your day-to-day banking activities using our mobile or tablet app, online or on the phone. 24 hours per day. 365 days a year. 365 phone and digital banking puts you in control. Carry out a wide range of banking activities and manage your accounts with 365 online, phone, mobile or tablet banking app.

What is 365 phone and digital banking?

 

365 phone and digital banking is a simple, easy-to-use mobile, online and phone banking service for smaller businesses. It is for businesses who only need one person to access the account.

There are no subscription charges. It gives you the choice to bank in the way that suits your business. This can be done using our mobile app on your smartphone, 365 online on a web browser or using our dedicated phone banking service.
 

  • Features
    • Check your balance and transactions instantly – See your balance and recent activity at any time.
    • Transfer money and pay bills – Move money between your accounts. Make UK, SEPA and international payments quickly and securely.
    • Stronger Protection for Your Banking – manage your finances with confidence with bank-level security.
    • Bank with convenience using the 365 mobile app – available on Android and iOS
    • Login and authenticate with biometrics – using FaceID or fingerprint
    • One nominated user for simplicity
    • e-statements – View and download your statements whenever you need
    • Card controls – freeze your card, get spend alerts, view your PIN.
    • Manage your account online – Update your address, add accounts, request certificates and more.

     

    Payment limits: A daily limit of £20,000 applies to 365 online payments. A lower limit may apply when paying a new payee. You can check the full details in our 365 online transfer limits.
     
    View the full list of features.
     

  • Who can apply for 365 phone and digital banking?
    • Sole Traders
    • Partnerships
    • Limited Liability Partnerships (LLPs)
    • Limited Partnerships (LPs)
    • Limited Companies
    • Unincorporated Organisations
  • Is 365 phone and digital banking right for my business?
    • We understand that businesses have different online banking needs. That’s why we offer you the choice of two options. Whether you need access on the go, or need more features including control over who does what. We let you decide which best suits your business.
    • We have two options designed to make your life easy. Giving you the flexibility to choose which is right for your business.
    • Compare your options.
  • Register for 365 phone and digital banking

    Before you begin, make sure you have your bank account number ready.
     

    1 – Verify your identity

    Call us on 03456 006 552.
    We’ll ask a few questions to confirm your identity. Once verified, you’ll receive your User ID and set your 365 PIN.

    Keep these details safe – you’ll need them the first time you use the app or log in to 365 Online from a computer or tablet.

     

    2 –  Download the app

     

    Need help?

    Call us on 03456 006 552. We’re here to help: Monday to Friday: 9am – 5pm | Saturday and Bank Holidays: 9am – 2pm

    Calls may be recorded for training and compliance. Call charges may vary depending on your provider.

     

    Account Types:

    • Sole trader accounts and accounts with one signatory: No extra forms needed.
    • Accounts with multiple signatories: If you want someone to manage your accounts online you will need to complete the Nominated User form. If you haven’t told us at account opening, you can download the Nominated User form and return it to your branch or relationship manager.