Privacy Notice

Your Personal Information

At Bank of Ireland UK we take protecting your personal information seriously. Full details about how your personal information will be used by us, as well as your rights can be found in our Privacy Notice. It provides details about what information is collected, how it is used, who it is shared with and how you can control the use of your personal information.

Credit Reference Agencies

In order to process your application and manage your account we exchange information with Credit Reference Agencies. Further details can be found in our Privacy Notice.

Fraud Prevention Agencies

The personal information we collect from you is shared with Fraud Prevention Agencies, who use it to prevent and detect crime such as fraud and money-laundering and to verify your identity. Further details can be found in our Privacy Notice.

Other Privacy Notices you should read

If you were introduced to us by a broker or other intermediary, ask your broker or intermediary for a copy of their own Privacy Notice if you have not already seen it. You should also ask for a copy of the Privacy Notice of any third party product and service providers you contract with, including any you may ask us to share your information with.

Our Data Protection Officer (DPO) 

If you have questions about how we use your information, you can reach our Data Protection Officer by writing to:

Bank of Ireland UK – Data Protection Officer
PO Box 3191
1 Temple Quay
Bristol
BS1 9HY

Our products are also offered through our business partnerships with Post Office Limited and AA Financial Services Limited. To read our Privacy Notices for our partnerships with Post Office and AA, please visit our dedicated partner pages: AA and Post Office.