There are three ways you can apply for a new mortgage deal:
- Talk to a mortgage broker – apply through them
- Online – with us
- Over the phone – with us
Before you decide, you need to think about whether you’re happy to choose a mortgage on your own and what this means for you.
Full written details and quotations are available on request. All mortgages are subject to status and valuation. Residential mortgages are only available to persons over the age of 18 years. For Buy to Let Mortgages, the principal applicant must be aged 21 years or over.
Do you need help choosing a mortgage deal?
You may find it overwhelming with so many mortgage deals to choose from. You can speak with a mortgage broker if you want to talk about all the different rates and options on offer. They’ll also be able to talk you through what best suits your needs.
You could also speak with one of our mortgage specialists about what deals we have available. This service is completely free for you to use. And if you’re looking for a homeowner mortgage, our advisers are on hand if you want them to recommend a deal for you. They’ll check to see if you meet our lending policy, how much you can afford and whether we have any deals that meet your needs. We can’t recommend deals for landlords.
Are you happy to choose a mortgage deal yourself?
Then that’s fine too. However, we can’t give advice or make recommendations based on your income and outgoings. Nor can we assess the suitability of the mortgage you want to apply for. You’re in control of your decisions, and we’re not responsible for their outcomes.
To start your application:

Online
Apply online when it’s convenient for you – in your own time and at your own pace.
Apply online

Over the phone
We’re happy to speak to you – just give us a call.
0800 0113 366*
*Visit our accessibility support page to call using a British Sign Language (BSL) interpreter. To call using text Relay, dial 18001 then the number you want to call using a textphone or the Relay UK app. All calls are recorded for training and monitoring purposes. Lines are open 9am – 5pm, Monday to Friday. We’re closed on Bank Holidays. 03 calls cost no more than calls to geographic numbers (01 or 02). Calls from landlines and mobiles are included in free call packages.