29 May 2014
Bank of Ireland UK today (29th May 2014) opened the doors of a new state-of-the-art branch in Culmore Road, Derry/ Londonderry in a significant investment which underlines a commitment to developing its personal and business banking in Northern Ireland.
Known as Culmore Road Branch, the new 128 square meters premises incorporates the latest open-plan retail banking design concepts and will include a full time mortgage advisor who will operate between Culmore Road and Strand Road in the city. Based on state of the art design principles, customer service areas will dominate the floor space and include a modern self- service section, fast cash technology system and discreet financial advice consultancies. Staff will be highly visible and accessible in the open plan design ensuring financial advice and information will always be readily available. There will be on–site customer parking and the first external Lodgement ATM in Northern Ireland with 24/7 access to cash and lodgement facility adding to convenience for customers.
Una McWilliams, manager of Culmore Road, said: “The new branch, part of the Bank’s £10 million investment in its branches across Northern Ireland, will provide a full suite of banking services for personal and business customers and uses the latest in technology, simplified processes and modern design to meet the demands of customers looking for faster delivery of day-to -day banking services alongside ease of access to expertise and knowledge.”
The branch, which employs four full time staff including dedicated mortgage, commercial banking and customer advisers, brings to 36 the total number of Bank of Ireland UK branches in Northern Ireland.
Una McWilliams added : “While we offer a range of convenient channels through which customers can do business with us, including online banking, the bank branch remains the cornerstone of Bank of Ireland UK’s relationships with its customers. Our doors are open and all are welcome to come in and take a look at what we offer.”
Ends
Bank of Ireland
Sharon McDonnell
Group Communications
Tel: 00 353 76 623 4784