Support during financial difficulties

Sometimes life can be challenging. Income can rise and fall, and the cost of living can go up and down. Life events such as job loss, separation or bereavement can cause financial difficulties.

Useful contacts



MoneyHelper offer advice and guides to help improve your finances and provide tools and calculators to help you keep track and plan ahead. They can offer support in person, over the phone and online.

0800 138 7777



Government website with information on benefits, tax credits, UK State Pension and other support.



Helps people in financial need gain access to welfare benefits, charitable grants and other financial help.

0808 802 2000


Citizens Advice

Provides free, confidential information and advice to assist people with money, legal, or other consumer concerns.



Provide free, flexible debt advice.

0800 138 1111


National Debtline

Free independent and confidential debt advice

0808 808 4000


Debt Action NI

Debt Action NI Free independent, impartial and confidential debt and money advice across NI

0800 915 4604


HM Revenue & Customs (HMRC)

Being made redundant may affect how much tax you need to pay. You should also check if you are owed a refund, as you might have paid too much tax while you were working.


Cruse Bereavement Support

Support for anyone grieving the loss of a loved one.

0808 808 1677


Bank of Ireland UK Security and Fraud Page

Learn about the tactics fraudsters are using to prevent yourself from losing money:

Fraudster tactics

It is important to protect yourselves especially if you are having financial difficulties. There is plenty of help on our website:

Protect yourself