• Buy your new property on the same day as selling your existing one – move your mortgage and pay no ERC
• Buy your new property within three months of selling your existing one – move your mortgage and pay the ERC. Once you’ve bought your new property, the ERC will be refunded within 20 working days
• Apply for a brand new mortgage rate for the property you’re buying – pay off your existing mortgage and pay any ERC and fees due.

You won’t have to pay an ERC for either of these options if your promotional rate has ended.

It’s also important to remember the following:

• You must not pay off your existing mortgage until we have your signed application
• If you don’t buy your new property within three months of selling your existing one, you won’t get a refund of any ERC you’ve paid. You’ll also have to apply for a brand new mortgage deal.

Not sure which option to choose?

Don’t worry! If you’re a homeowner with us, our mortgage advisers are on hand to recommend the best option for you. We don’t offer recommendations on our Buy to Let deals for landlords.

Read our FAQs for more details.

Before you get the ball rolling, you should talk to us first. we’ll assess your current circumstances and ask you to confirm:

• Your personal income
• Your current rental income if you’re a landlord
• The estimated value of your property
• Your financial commitments e.g. bills and any loans, credit cards or overdrafts – including the outstanding balances and monthly payments.

It’s worth having these details to hand before you speak to us to make the process quick and easy.

When you’re ready, book a call for a time that suits you, or give us a call.

*Calls are recorded for training and monitoring purposes. Lines are open 9am – 5pm Monday to Friday. We’re closed on Bank Holidays. 03 calls cost no more than calls to geographic numbers (01 or 02). Calls from landlines and mobiles are included in free call packages.

If the property you’re buying is costing more, don’t worry – you can move your mortgage and borrow the extra on a new deal, as long as you meet our lending policy.

Use our calculator to get an idea of how much your total monthly payment would be.

• Can I move my mortgage rate to my new property?

  Yes, subject to the terms and conditions in your mortgage Offer. Any new application will need to meet our lending criteria.

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• Do I have to move my existing mortgage?

  Not at all – it’s totally your decision. But remember, you may have to pay the ERC that applies if you’re within your promotional period. Your options explained has more detail.

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• What if my application doesn't meet your requirements?

  You can leave things as they are or talk to an independent financial adviser about your options. If you apply for a mortgage with a different lender, you’ll have to pay any ERC and fees due to close your mortgage account.

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• What charges will apply if I move my existing mortgage?

  A new account is set up when you move your mortgage to a new property. We charge a lending fee for this, although you’ll pay this when you pay off your mortgage. You’ll also have to pay for solicitor and valuation fees.

  You may have to pay a mortgage release fee. If you do, it will be mentioned in your original mortgage Offer, although your solicitor will let you know if it’s due.

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• Can I move my mortgage without paying an ERC?

  Yes, but you must:

  • Sell your existing property and buy your new property on the same day
  • Move the whole of the outstanding balance of your existing mortgage to your new property, or you’ll pay an ERC on the difference
  • Make sure your solicitor/licenced conveyancer has completed an Early Repayment Charge Waiver Form. We must have this form at least one week before you buy your new property.

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• How do I get an Early Repayment Charge Waiver Form?

  The form will be sent to your solicitor/licenced conveyancer with their Offer pack. They can visit our dedicated solicitors page for further details or if they need a replacement.

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• What if I’m unable to sell my existing property and buy my new one on the same day?

  You can apply using our Non Simultaneous Porting Policy. This means:

  • We must have your application to buy your new property before you pay off your existing mortgage
  • You’ll need to pay any ERC and fees that are due
  • You’ll have three months from the time you sell your existing property to buy your new one
  • Your ERC will be refunded if you buy within the three month period. The refund will be made within 20 days of buying your new property.

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• What if I'm unable to sell my existing property and buy my new one within the three month period?

  You won’t have a refund of any ERC paid. You’ll also lose your existing rate and will have to choose a brand new mortgage deal. You’ll need to meet our lending policy at the time of application.

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• Can I move my mortgage but borrow less?

  Yes, but if you’re within your promotional period, you’ll have to pay an ERC on the difference between your existing mortgage balance and the new amount you want to borrow.

  Example - Your existing mortgage is £100,000 with an ERC of 2%. You’re moving £90,000 to your new property. The difference is £10,000 so you’ll pay 2% of this as an ERC i.e. £200.

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• Can I move my mortgage more than once and is there a minimum amount I can move?

  You can move your mortgage as many times as you need as long as the loan is no less than £1,500. Your application must meet our lending policy at the time of application.

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• Can I move my residential mortgage on to a Buy to Let property or vice versa?

  The type of loan you have must be used for the purpose that it was approved i.e. a residential mortgage must be used for the property you live in and a Buy to Let mortgage for properties that are let to tenants. This is because each loan type has different elements of risk to consider and therefore different conditions to meet.

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• Will my new mortgage payment match what I pay now if my mortgage balance stays the same?

  You may find there’s a small difference. This could be due to when in the month your new mortgage starts, whether you round your term up or down or if your interest is calculated differently e.g. from monthly to daily etc.

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• I’ve missed payments on my mortgage, loans or credit cards. Can I still move my mortgage?

  You could still move your mortgage if it makes sense to do so. For example, if you sold your current property to buy a cheaper one and the profit you make on the sale (equity) puts you in a better financial situation, we can consider your request. We also offer help for customers who are or who may struggle to pay their mortgage. Visit our help and support section for details.

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