Change my personal details

It’s important to let us know when your personal details change. We want to be able to get in touch so you don’t miss anything.

Telephone number or Email address

You can update these details easily through your hub or by sending us this form.

Download the form  

Correspondence address

You can let us know by sending us this form.

If your address has changed because you’re letting out your residential property, you need to let us know.

Download the form  


Send us this form along with certified copies of documents that confirm/evidence your change of name.

Download the form  

Don’t have a printer? We can post these forms to you. If you’re sending documentation along with your form, we recommend using recorded delivery.


Your home may be repossessed if you do not keep up repayments on your mortgage

We want you to choose how we keep you up to date. So from time to time, we’d like to send you information on products and services we think you’ll be interested in – to help you get the most out of your mortgage. You can change your marketing preferences when it suits you.

We can’t confirm when we’ve updated your preferences but if you need to, get in touch.

Keeping you informed
Bank of Ireland (UK) plc and other members of the Bank of Ireland Group would like to tell you about financial products and associated services, such as mortgages, savings, loans and credit cards. This may include offers of new rates, where relevant, that may be of interest to you.
If you do not give consent this may limit the information, products and services we can offer you.
Please note: if you have any other accounts with Bank of Ireland and have provided a different preference to those chosen below, please allow a short period of time for your latest preference to apply.

  • You can also ask us to change your preferences by writing to us at:


    We don’t confirm when your preferences have been updated. If you want to know about this or anything else, please get in touch.

  • This field is for validation purposes and should be left unchanged.


Your home may be repossessed if you do not keep up repayments on your mortgage