Because we know your time is precious, we’ve made it easy to get a new deal with us in just three simple steps.
- You can apply to switch to a new deal if your current promotional deal ends within four months (or your deal has already ended). If you’ve registered with us and are eligible to switch online, you can view your exclusive rates from your customer hub. You’ll also be able to see how much your monthly payment is affected by selecting different rates and by reducing your mortgage term.
- If you’re happy to proceed, select your chosen rate and start the switching process online. Alternatively, you can give us a call on 0800 917 9012* if you’d prefer to speak to us. As we don’t offer any advice on Buy to Let mortgages, we can only provide you with information on our products and take your instructions over the phone.
- When we receive your request to switch, we’ll send you an Offer pack. You’ll be able to select whether you want this online (we’ll send you an email link) or by post. This includes information on your chosen product and a mortgage Offer which is valid for 30 days. If you’re happy to proceed, accept it online or signed and return it to us.
Important: To guarantee your new rate taking effect from the 1st of the month after your current deal ends (or the 1st of next month if your deal has already ended), we must have your Offer acceptance and anything else we’ve asked for by the 19th of the previous month. If we don’t have everything by then, your product switch may not take effect until a month later.
If you decide not to switch to a new deal – don’t worry. You’re under no obligation to sign and return the documentation we send you.
Click on the button below to get started.
If you’re not within four months of your current promotional rate ending, you won’t be able to see your exclusive rates just yet. But don’t worry! You can still register and get access to your customer hub – here’s why.