Forms and guides

You may find you need to make a change to your account or want information about your mortgage whilst you’re with us. Our forms and guides section has the most common documents for you to use. Log in to your hub or visit our request information page if you can’t find what you’re looking for.

Please send any completed forms to Mortgage Customer Services Department, Bank of Ireland, PO Box 3191, 1 Temple Quay, Bristol, BS1 9HY, unless it’s stated differently on the form.

Get in touch if you want any of our documents in large print, Braille, on coloured paper or audio.

Change your details

The quickest way to make or ask us for changes to your mortgage account is through your hub. If you prefer, you can request a form to be posted, or print and send us a completed form using one of the following options:

Change of name

Change of name

Change correspondence address

Change correspondence address

Change contact details
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Change contact details

Direct Debit form for accounts starting 8200

Direct Debit form for accounts starting 8200

Direct Debit form for all other accounts

Direct Debit form for all other accounts

 

Using your mortgage hub

A guide to your hub
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A guide to your hub

Getting a new deal
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Getting a new deal

 

Giving authority

Use these forms if you want us to speak with someone of your behalf or need your original deeds (you can check whether we have them in your hub).

Third party authority

Third party authority

Title document release authority

Title document release authority

 

Other forms

If you want to let out your home or work out your finances (or if we ask you to send us your financial details), complete one of these forms.

Tenancy pack

Tenancy pack

Income and expenditure

Income and expenditure

 

General information

About our mortgages

About our mortgages

Tariff of mortgage charges

Tariff of mortgage charges