There are three main types of statement you can get showing payments on your account.
Annual mortgage statement
This statement shows you:
- The amount outstanding on your mortgage
- The type of mortgage you have
- How long you have until your mortgage is paid off
- How much interest you’ve paid.
Certificate of interest statement
This is an annual summary of the amount of interest that’s been charged to your mortgage account.
Payment history statement
This is a record of all the payments you’ve made to your mortgage account over a certain period of time. It shows the monthly payments you’ve made and any that are overdue. It doesn’t show any additional payments paid to your account.
How to get details about your mortgage
Your hub is the quickest and easiest way to find and request information about your mortgage.
From your hub, you’ll see:
- The amount you have outstanding on your mortgage
- How much your monthly payment is
- Your current interest rate and when you can apply to change it
- How much your property is worth.
You can use the ‘Tools’ button to ask us for documents such as a duplicate annual mortgage statement, certificate of interest or payment history. We aim to deal with any requests within five working days.
If you need any other information, just send us a secure message on your hub and we’ll do all we can to help.
Complete our online form. We aim to deal with any requests within five working days.
Finding your deeds
You can see if we have the deeds to your property using your hub or by completing our online form. We aim to reply within five working days.
Requesting your deeds
If we have your original deeds, you must instruct a solicitor to ask for them on your behalf. Their firm must be on our approved list. Get in touch to find out.
General information
Visit our page of words and phrases used when talking about mortgages to see what they mean.