Request information about my mortgage

1Enter your details

2Review your details

Mortgage account number

You can find this in your hub or on your annual mortgage statement.
Request type*
We’ll send the details to the correspondence address held on our records. Get in touch if you want this updated.
What is your query*
We can only accept limited requests for information about your flex account online. For any other flex queries, call us on 0345 111 1333* and we can help you.
First name*
Surname*
Postcode of the mortgaged property*

Please enter the postcode of the property your mortgage is on.
Best phone number to call you

Please provide a contact number so we can get in touch if we have a query.
Financial year of the statement(s) required*
Please specify the financial year of the statement(s) required*

Please enter the specific financial year, years or date range of statements required.
Payment history start date*
DD slash MM slash YYYY
Payment history end date*
DD slash MM slash YYYY
Please provide any additional information
Please provide any additional information to support in answering your query.

Request information about your mortgage