Support for customers impacted by COVID-19

Customers should contact us if they need assistance but we have already put the following arrangements in place.

Help and Guidance

At times of personal and economic uncertainty, it’s perfectly understandable if you are wondering what you can do to feel a little more in control of your finances.

While none of us know what may happen in the coming weeks and months, we understand that money worries can make things more stressful. Whether you’re already worried about your finances, or you’re concerned about the potential impact on your finances in the future, we have information to help support you.

The Help and Guidance section includes information on managing your money, bereavement and redundancy.

Our Financial Wellbeing hub helps you to take control of your spending, set a budget and plan for the future.

If you’re worried about you mental health, you should talk to your GP who may refer you to another professional who may be able to help. There are some great mental health charities who can provide advice and support;

Action Mental Health are a local charity which provides services and support in Northern Ireland
MIND providing support in England and Wales
Scottish Association for Mental Health providing mental health social care in Scotland