Support for customers impacted by COVID-19

Customers should contact us if they need assistance but we have already put the following arrangements in place.

Dedicated support for healthcare workers

To support healthcare workers we now have a dedicated phone line 0800 783 8591 for all their banking needs, open 9.30am to 4.30pm, Mon-Fri.

Alternatively, healthcare workers can contact us by emailing HealthcareStaffQueries@boi.com