Support for customers impacted by COVID-19

Customers should contact us if they need assistance but we have already put the following arrangements in place.


Our opening hours are currently 10am – 4pm, (closing for lunch between 12.30pm and 1.30pm) Monday to Friday.

You can do most of your everyday banking online by visiting 365 online or using our banking app.

We ask that you only attend a branch for essential business and if you do visit please remember that you must wear a mask and adhere to social distancing guidance at all times.

We may limit the number of customers entering the branch at any one time. If you have to queue outside, please ensure you keep each other safe by maintaining the two metre social distancing measures.

Please don’t visit us in branch if you or someone in your household are displaying any COVID related symptoms or have been in contact with any confirmed cases.

We are complying with the government’s guidance on working safely together and with our customers. Read more here.