Help during COVID-19

We have a range of supports for personal and business customers impacted by the COVID-19 health emergency. These pages set out how you can get in touch.

Accessing your accounts

If you are unable to use our 365 service or come to the branch you may need to consider whether you need to speak to us about appointing a third party to help you manage your account. You need to contact your branch who will be able to help. Alternatively visit our Caring for others section and download the mandate.